post virtual event survey questions for attendees

While you may be hesitant to ask this question, knowing your shortcomings allows you to learn from them. No one else can give you a better idea of venue effectiveness the way a speaker can. Use the information you gather from this event survey question to see what marketing channels are working the best for your event, and where you need to improve. It’s imperative to realise that even the most scrupulous measurement of attendance satisfaction isn’t going to save your event from failing check-in technology or poor lighting. According to the Evolution of Events Report, over half (68.8%) of event marketers believe it is more difficult to provide networking opportunities when hosting a virtual event. Event Evaluation Questions. Contact event support. For in-person events, speakers are the most concerned with the elements of the venue that either enhance or detract from their presentation. This is a check to see if your content landed with your attendees the way you intended for it to. Content length is especially important for virtual events. The wrong questions turn your event surveys into just another tedious, ineffective task on your to-do list. If attendees weren’t satisfied, do an AV audit and identify areas of improvement, then relay that information to speakers and presenters the following event. We’ve all been to an event where the session ran out of time leaving nothing for discussion, and quite frankly, it’s a letdown. Overall, how would you rate the event? Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. New to hosting online events? Be sure to have a text box along with the NPS rating so participants can elaborate on their experiences. It’s a good starting point for the questions that follow and allows you to get the big picture idea of how the event went in general and if it met expectations. Help them provide that feedback with these quick post-session survey questions! This will help shape the questions you ask and how you ask them. Your virtual platform can make or break your event. This one requires no guesswork. Keep a list of these names and calculate how many volunteers you’ll need for next year. Asking this question allows you to find out how attendees felt about the overall virtual experience. Based on SurveyMonkey data from thousands of organizations, here are the top five event survey questions event creators should ask. Multi-day events present a unique opportunity to improve your event before it’s even over. ... but the more you treat them like an in-person event, the better. Benchmark yourself against the average responses to move the needle on your events. Ask participants to rate the date, location, speakers, vendors, and catering of the event. Can’t log-in? Questions to Ask When Planning a Virtual Event . Our event survey tips and examples are designed to help you collect feedback and draw meaningful conclusions for your next event. Question … While you may already know their goals, you might not know what they were expecting from this event. Whether you’re planning an event, responding to feedback in real time, or hoping to improve based on post-event feedback, follow these guidelines for an easy way to make surveying an integral part of your success. Sample Event Survey Questions. That comes out to just over 13 minutes. So, in order to get the information you want, be very deliberate in how and what you ask respondents after the event. It's important to be broad enough to apply to all event goers while also obtaining enough information to apply to future events. Ask attendees to rate the quality of audio and video. Open-ended questions allow participants to give you feedback on anything your event survey may not have covered. Compare these numbers to the actual number of attendees who come back next year. Mention the survey – and ask people to fill it in – just after the presentation has concluded, right before you start Q&A. Here are some sample event survey questions that we’ll cover in this post: Are you likely to participate in one of our events in the future? Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. To ensure that your online events are worthwhile for participants, here are 15 questions to gather valuable feedback. This question helps you determine who your regulars are—those attendees who show up at every event. Loyal attendees are proof that your event is ticking the right boxes for your target demographic. Did the event meet your expectations? If roles aren’t clear it can lead to problems and miscommunications that impact the execution of your event. Ideally, all of your sponsors and partners would love to do the event every year. What was the best part of today's event for you? You can pair the insights you gain from event surveys with event KPIs to create a fully developed picture of how successful your event was, and how you can improve it in the future. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Sponsors/Exhibitors Virtual Event Survey Questions 1. Networking is a key element of events, but with the rise of virtual events, networking has become more complicated. When crafting your own surveys, keep these general ideas in mind: Editor’s Note:This post was originally published on November 5, 2018 and has since been updated for relevancy. While you can include it in the mid-event survey questions, putting this question in the post event survey will work as well. If a speaker answers no, be sure to personally follow up with them to get more information, not only will they feel heard but you will gain invaluable insight into how to create a better experience next time. Questions like this help you get an idea of what is worth repeating for future iterations of the event. If you don’t connect the event evaluation to the greater objective or plan, the event itself can feel isolated and unnecessary. If they felt comfortable and empowered for the duration of the event then you have a strong model to replicate in the future. Plan a post-event survey now, so you can take advantage of the fresh opinions of your attendees right after your event ends. Try to discover if non-attendees are attending competitive events or if the growing popularity of Internet training is stealing market share. Post-event surveys highlight the wins and losses and offer an opportunity to re-engage with attendees in future events. To create a great sponsor partnership, you need to ensure the event audience is relevant to sponsors. If attendees can’t find parts of the event due to a poor navigation design, they won’t be able to experience the event in full. All of these big-picture event characteristics shape the experience for attendees. This one is very important because it reveals how enthusiastic the survey participant really is about your event. Generally speaking, it’s often hard for anyone to gauge their own assumptions about an experience until it is over, which is why including this question along with a prompt to further explain their answer is often more insightful than simply checking yes or no. Small Staff Chatter. You might say something like: “We’re so glad you could join us at the most recent Spanish Conversation Group meeting! How likely are you to tell a friend about this event? To have a successful event team experience you must have clear roles and responsibilities. Attention spans are getting shorter and tuning in from home provides a plethora of distractions. By asking fellow employees to put the benefits into their own words it reinforces their positive experience at the event and secures its slot in the marketing budget for next year. If the content didn’t resonate or wasn’t clear, you need the post-event survey to … Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. Event surveys are questionnaires designed to collect feedback from your attendees and can include a combination of multiple-choice and open-ended questions. Ask follow up questions about the most important aspects of the event, like the keynote speaker. Knowing that they enjoyed the experience enough to recommend future volunteers should be gratifying. This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. Here's a list of post-event surveysample questions that can be asked from the participants after the event: 1. And all feedback is good feedback; negative feedback stings, but it’s essential for optimizing your event strategy. By asking your speakers if they felt they had the information needed to successfully present you can identify strengths and weaknesses in your speaker preparation. And because all of these factors are within your control, the changes will be easy to make and measure in the future. Making sure your speakers and sessions were interesting and valuable is a top priority to ensure attendees were satisfied with the experience. Check out our Complete Guide to Event Planning below! Include as an optional question on registration forms or in a post-registration survey. When crafting your survey, post-event questions should align with your mainstage content outline. For example, a weekend event with several speakers and sessions will warrant more questions than a two-hour event. PCMA’s Catalyst community offers members a platform to ask each other questions, share ideas, or, as the website says, “communicate and collaborate.” Here’s a sampling from a recent Catalyst discussion. Remember to address any concerns or negative feedback personally and do your best to apply the feedback for the following days. We realize putting together a post-event survey takes time (which you likely don’t have a lot of), so to help you out, we’ve put together nine questions you NEED to ask your attendees (plus, how to structure those individual questions). These Question Type suggestions are just that – suggestions, it’s up to you to determine the best use for your event survey. What do your attendees think about your event? Some of the best surveys only include 5-6 questions. Here are some sample questions for attendees: How likely are you to share information about this event with your friend/family/colleague? Event engagement is so much more than selling tickets. This event survey question can illuminate areas where your event platform or registration software may not be a user-friendly experience and causes frustration with attendees. event planning, With the help of event survey tools you can get to the core of the question “how do I know if my event was successful?” and see if your event was a success. It’s a great way to get honest and accurate feedback. The main objective of this question is to find out where attendees first heard about your event. Asking this question will even help you learn and make connections between how your event can (and should) support the company as a whole. Related Links This post was originally published on November 5, 2018 and has since been updated for relevancy. There are several different ways that you can pose questions to stakeholders. Kick off your survey with an easy multiple-choice question that gauges attendees’ overall experience. 2. Your post-event survey can be a launching point for ideas for your next event. A post-event survey for vendors Send this survey to the identified low hanging potential attendees as well as current attendees to find the key differences. You won’t be able to cover every aspect of the event in the survey. If you have extra questions you’d like to ask your attendees, by all means, ask! If the responses are good and event ROI was high, you could also use these answers as proof demonstrating to future sponsors your sponsorship opportunities are a great investment. That’s why tools like event surveys and event evaluations are critical for measuring attendee satisfaction. We’ve included 14 additional sample questions to get your virtual post-event survey kick-started: How satisfied were you with the event? Don’t worry—it’s one you can overcome. You hear us talk a LOT about the importance of post-event surveys - and we stand by that. Yes/no questions. 7 questions to ask your event attendees 1. Questions like this allow you to narrow in on those experiences while planning your next event. This question will gauge if any improvements need to be made in the next iterations. It’s filled with best practices for before, during, and after your event. You may find some surprising insights for the next time you plan an event. In this post, we’ll indicate whether each question functions best as an NPS question, Yes-no question, or open-ended qualitative question. It’s hard to say exactly how well an event went when you only have your own personal experience to guide you. Are they likely to support your event next year? Keep using surveys for subsequent events, so that they get better and better (and better). Overall, how would you rate the event? 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